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‘Paper Jam’ Error Displays
With the paper jam issue, you cannot print your document or photo. Use an appropriate paper type and size for your 123.hp.com/ojpro8740 printer to print your document. Remove the stuck paper inside the printer and roller. It is advisable to use the curl and bent free paper on the input tray of the printer. Restart the printer and try to print a document. Use the basic troubleshooting tips listed on our website and resolve your issues.
Replacement ink cartridges
Without the ink cartridge estimation, you should not replace the ink cartridge. After estimating, if you find that the cartridge level is low or empty, you can replace the existing cartridge with the new ink cartridge. Always use a genuine ink cartridge for your printer. Make use of the tips which are given on our website and replace your ink cartridge easily. Without ink cartridge, you cannot start your print job.
Printer Does Not Maintain Wireless Connection
Is your HP Ojpro 8740 printer is not maintaining the wireless connection? Ensure that you have connected the printer and computer to the same wireless network. TO maintain the good wireless signal strength, place your printer and the wireless router closer. The Wireless network name and password are case sensitive, so enter it correctly to connect your devices. Go through the guides on our website and resolve your issue.
Network Scanner Connection Error
While scanning a document, if you find a network scanner connection error, ensure that you have connected the printer and computer properly. Install the proper printer driver and software and start scanning your document. Restart your 123.hp.com/ojpro8740 printer and check if the scanner is working properly. If not, you can resolve your issue by using the instructions which are provided on our website.
If you receive a printer offline warning message on your printer’s control panel, ensure that the message is true or false. If the message is true, reboot your printer. Check if your HP Officejet Pro 8740 printer and the computer are connected to the network correctly. Verify whether your computer is in an airplane mode. If it is in that mode disable the airplane mode. You can avail the tips on our website to resolve the printer offline issue.
SETUP A HP OFFICEJET PRO PRINTER
Make use of the installation CD to install an appropriate printer driver and software. In case the installation CD is not available, get directed to our website and download the compatible printer driver and software. You cannot perform even the basic tasks with your printer in case you haven’t installed the driver and software. Go through the procedures which are listed on our website and install the driver.Read More
You need to install both the hardware and software for your 123.hp.com/ojpro8740 printer. Without printer installation, you cannot print your print job. During the installation process, you can opt for any one of the network connection (Wired or wireless connection). Download and install the driver and software which is compatible for your printer. Use the guides on our website and install a printer for both Windows and Mac device.Read More
Do you want to connect your printer and computer to the wireless network connection? Here are the tips for the wireless connection setup. Use the network details to connect the printer to the wireless connection. Move the printer and the wireless router closer during the setup process. Use the same wireless network for both the printer and computer. For more details, click on the read more option.Read More