123.hp.com/ojpro7740 Printer


we will guide you through resolving your printing issue

‘Paper Jam’ Error Displays

Sometimes you may notice a ‘Paper Jam’ Error message on your HP OfficejetPro 7740 printer. When you notice such an error, the printer stops printing. There is a possibility that the light on the control panel might blink. The printer may eject a blank sheet of paper and the work might be delayed. The troubleshooting steps on our website may guide you to fix the paper jam issue individually and commence printing.

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How to Check Ink or Toner Levels

Generally, printers play a major role in performing activities such as printing reports, letters, etc. Therefore, it is mandatory to check the ink levels at regular intervals. You can also check the ink levels if the prints suddenly look blurry, faint and unclear. These signs usually indicate that the printer might be low on ink. The prompts given below may help you to save your print jobs preventing them from getting ruined or faded.

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Printer Does Not Maintain Wireless Connection

The wireless technology prevents the use of cables. Moreover, it is quite easy to setup the 123.hp.com/ojpro7740 printer on a wireless network than connecting it to the wired network. Ensure that you place the router on a flat surface off the floor and away from obstructions. Sometimes, there could be interference from a neigh boring wireless signal. Ensure that you use a unique wireless channel to limit interference and then follow the prompts given on our website.

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Printhead Problem Error

Printhead Problem indicates that the printhead, where you insert cartridges has gone bad because the HP Officejet Pro 7740 printer is unable to recognize it. Sometimes the ink gets accumulated over the printhead and it might block the Printhead, preventing it from communicating with the printer. This problem may occur if you do not use the genuine HP ink cartridges. Follow the steps given below to troubleshoot the printhead issue.

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Printer Offline

There could be several reasons for the printer to be offline. Generally, printers may go offline due to network or USB cable connectivity issue, paper jam, out of paper, any other printer hardware faults and at few circumstances, 123.hp.com/ojpro7740 printer driver corruption too. Once this issue is fixed, you can automatically connect your printer online and start printing. The troubleshooting steps on our website may guide you to fix the issue instantly.

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Driver and Software Download

Once you setup your 123.hp.com/ojpro7740 printer, you need to download the driver based on the compatibility of your system version. Make sure that you stay up-to-date with the latest driver. Go to downloads, type the printer model and then select it from the list that appears on the control panel. The step-by-step procedure given on our website may guide you to download the driver and commence printing.

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How to install a Printer

Almost all printers come with the software to install the printer on your Windows or Mac. After completing the connection setup, turn on the computer. You can also insert the CD that came with the 123 HP Ojpro 7740 printer. In case you have downloaded the drivers, run the downloaded setup file. Follow the on-screen instructions once the software is installed. Try to print a test page to verify the status of your printer.

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Wireless Connection

Make sure that the computer is within the range of the router to access the wireless network. Select the network menu in the menu bar and type the network name you want to connect to. There is a possibility for the network icon to change appearance as the computer attempts to connect to the network. Follow the prompts given on our website to connect to this network.

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You need to verify if the drivers are up-to-date. Download the driver either by following the instructions on the printer manual or by following the instructions on our website.

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HP Officejet Pro 7740 Printer
  • The 123.hp.com/ojpro7740 printer performs functions such as Print,copy,fax and scan.
  • Supports apps such as HP ePrint, Apple AirPrint, Google Cloud Print, etc.
  • You can print from your Windows, Mac OS.
  • Print through wireless, USB, Ethernet and Wireless direct network.
  • Has a Duty cycle upto 18000 pages/month.
  • The ADF has a paper handling capacity up to 35 sheets.
  • The Copy has a resolution up to 600 dpi.Fax has a resolution up to 300 x 300 dpi.
  • The scan type is a flatbed scanner and the resolution is up to 1200 x 1200 dpi.
  • Supports device languages such as HP PCL 3 GUI and HP PCL 3 Enhanced.
  • The maximum scan size is 297 x 432 mm.
  • The printer supports HP Thermal Inkjet Technology.
  • Also supports Duplex (two-sided) printing.
How To Print

You can navigate to a web page or open any document. If you find that there is no Print button, then select File. Select Print Preview to preview the document or photo and then tap Print. Now, if required, you can change any necessary details and then enter OK.

How To Scan

Ascertain that you check the connections and then raise the scanner lid. Mount the document or item you want to scan into the scanning tray or glass. If necessary, ascertain that you adjust the scan settings. Now, you can click scan and then save the document or photo.

How To Copy

You can Select any photo or document you want to copy and then select the Copy option on your computer. If necessary, you can tap Edit in the menu bar to change the document or photo. Now, ascertain that you click Paste and then save the file where you want to.