PICK YOUR ISSUES
we will guide you through resolving your printing issue
Printer Does Not Maintain Wireless Connection
If you find a Printer does not maintain wireless connection issue on the control panel of your 123.hp.com/ojpro 6960 printer, ensure that your printer is connected to the wireless connection. Restart the printer, router, and your computer. Move the printer and router closer during the setup process. Always maintain the good wireless signal strength. Use the guides on our website to resolve your issues easily.
Replace Ink Cartridge
Always use an authenticated ink cartridge for your printer. Before placing the cartridge, ratify that it is compatible with your HP Officejet Pro 6960 printer. Clean the ink cartridge regularly. Do not allow the cartridge to dry. Make certain that you position the cartridge into the correct place. Estimate the ink level properly. If you find any fault in the cartridge, try to resolve it or replace it with the new ink cartridge.
Fixing Scan Quality Issues
Sometimes when you try to scan your document or photo the scanned document you receive will not meet the required quality. You may find some of the defects in your output. There will be incorrect colors, color bands or poor resolution documents. Reboot the printer and scan your document. If you still find an issue, refer our website and acquire an instant solution to resolve your issue.
Black Ink not Printing
If you find a black ink not printing warning message on your printer’s control panel, ensure that the message is true or false. If the message is true, estimate the ink levels. In case the ink level is low or empty, you need to replace the old cartridge with the new ink cartridge. Clean the ink cartridge properly and then place it into the respective slot. Use the tips on our website to clear your issues.
Printer offline is the issue where most of the users may come across. You can easily rectify the problem with simple troubleshooting tips on our website. Check whether your 123.hp.com/ojpro6960 printer is in an online state. If not, verify the network connection. In the event that you use the wired network, connect the cable properly. If you are a Wireless network, use the network name and password to link the devices.
SETUP A HP OFFICEJET PRO PRINTER
Use the installation CD and install the printer driver and software. If it does not work out, download the printer driver and software from our website which is suitable for your HP Ojpro6960 printer. Without the driver and software, you cannot perform a print job. Based on the operating system version procedures may vary. Avail the tips from our website and configure the printer driver and software correctly.Read More
Printer installation is the most important process. Once you buy a new printer, you need to install it. Use the proper driver and software for your printer. Check the printer compatibility and use either the Wired network or the Wireless network to connect the printer and the computer. Go through the guides displayed on our website and install a printer. The procedures are available for both Windows and Mac user.Read More
Connecting your 123.hp.com/ojpro6960 printer and the computer is more important for the device communication. With the help of wireless connection, you can connect your printer and PC. The wireless connection allows you to print your document from any place at any time with the mobile printing. Make use of the guides which are given on our website and setup your printer to the wireless connection.Read More
Make use of our manual to setup and troubleshoot your printer. We provide step by step procedure for your easy understanding. Download the recent printer driver from our website.
HP Guided Solutions
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- Connect your devices either via Wired or through the Wireless network.
- With the HP Officejet Pro 6960 printer Print, Copy, Scan, and Fax.
- Print a document fast without wasting the time for flipping the pages.
- This printer is designed to save power without compromising the task.
- An Android user can opt for the ePrint app to print from the mobile.
- The Mac users can use the AirPrint app to print from anywhere.
- The input tray capacity is up to 225 sheets of plain white paper.
- The output tray paper handling capacity is up to 60 sheets.
- Use the Wi-Fi Direct and connect your mobile device easily.
- Speed through your print jobs with the Automatic Document Feeder.
- Send a scanned document directly to email via a Scan to email option.
- Auto duplex is applicable for Print, Copy, Scan, and Fax.
- Print a good looking photo with the borderless printing capability.
MOBILE PRINT SETUP
HOW TO PRINT
To make your 123.hp.com/ojpro 6960 printer to print, install all the necessary software and drivers for your HP Officejet Pro 6960 printer. Next, install the ink cartridges and then use the power cable to link the printer and switch it on. Print using fresh and clean sheets in the loading tray.
HOW TO SCAN
Affirm that the printer has no power up issues and power on the printer. Open the scanner lid and affirm the scanner glass is tidy and dust free. keep the document that you wish to take a scan of on the scanner glass and tap on the Scan icon from the printer’s control panel.
HOW TO COPY
Taking a copy is not a big deal with your HP Officejet Pro 6960 printer. Just place the document that you wish to take a copy of on the scanner glass and press the Copy icon Select the settings needed for the copy job and also set the number of copies to be taken.